Smart Repair Insurance

Small scratches, scuffs and dents are not only unsightly, but have a negative effect on the value of your car. In the past, cars in need of cosmetic repair would have been sent to a conventional body shop, meaning that you would be without your car while the repair work took place, and potentially facing a large bill. Thankfully, many small scratches, scuffs and dents can be repaired using SMART techniques.

The SMART repair concept was originally created to offer the motor industry a fast, cost-effective solution to assist in the cosmetic repair of used vehicles. SMART Repair Insurance now lets you take advantage of this new solution to ensure your vehicle looks as good as new by repairing minor bumps and scratches as they happen.

SMART Repair Insurance will pick up these costs for up to 36 months, up to a maximum of £3,000.

Key Benefits:

  • Make an unlimited number of claims, up to the maximum aggregate claim limit of £3,000
  • Up to £1,000 per claim
  • Cover for 36 months
  • Protects the future resale value of your car
  • Maintains the appearance of your car
  • Professional repair, carried out at a time convenient for you
  • All repair work is guaranteed for the life of the vehicle ownership by you, the policy holder

What is covered

SMART Repair Insurance covers you for a sudden and unforeseen event resulting in accidental damage to your vehicle, which can be described as one of the following:

  • Scratches - means a scratch to a vehicle body panel not exceeding 20cm in length
  • Minor dent - means a dent to a metal body panel not exceeding 20cm in diameter, where the panel has not been ripped, torn or perforated
  • Scuffed bumper - means damage up to 20cm in diameter, 3mm in depth and sitting within 1 body panel
  • Stone chip - a chip up to 3mm in diameter which will be lled and sealed to prevent corrosion. Please note that stone chip repair damage will remain slightly visible

What is not covered

  • Damage that is not SMART repairable
  • Damage to the bonnet, boot and roof will be subject to stone chip repairs only
  • Damage incurred more than 30 days before the claim is reported
  • Damage to your alloy wheels

Are you eligible?

You will be eligible for this policy if you are:

  • The registered keeper or hirer of the vehicle
  • The vehicle is used principally in the UK, Ireland, Channel Islands or the Isle of Man
  • The vehicle is not a commercial vehicle weighing over 3.5 tonnes, or a vehicle used for hire and reward

For a complete list of cover and exclusions, please refer to your policy documentation.

How to make a claim

It's simple!

  1. Check the damaged area to ensure the required repair work falls within the specified guidelines detailed within your policy documentation
  2. Contact the claims department on 01926 622 660 to report the claim within 30 days of the damage occurring. Please have your vehicle registration or policy number to hand
  3. Premia Solutions will fully explain the claim process to you, and issue you with a claim form to complete and return to us along with pictures of the damaged area
  4. On receipt of your fully completed claim form, Premia Solutions will assess your claim based on the policy terms and conditions
  5. Once a claim has been successfully authorised, a date for the repair work to be undertaken will be scheduled at your convenience

Don't forget...

Any work carried out prior to authorisation by the administrator will not be covered and will render the claim invalid. It is important that you follow the claims procedure provided, failure to follow the procedure may result in your claim being rejected.

You should also know...

A SMART repair is one where the technician can typically complete the repair within two hours and will be to best endeavours. Where a SMART repair cannot be achieved, the vehicle will require a bodyshop repair which is not covered by this insurance policy.

All aftermarket repairs vary from that of an automotive factory finish, which is machine sprayed to a degree beyond that achievable by human capability.

We are open for business!

We have worked hard to ensure the safety of our staff and customers over these past few months with al total refurbishment of our sales and handover offices, fully sanitised and ready to go.

We have installed protective screens at sales desks, anti-bacterial products when entering/leaving the building with wipes and gels on hand for all to use. Our cars are fully sanitised before viewing with protective coverings on frequently touched controls. We have taken advice on how to operate a best practice in the current conditions that face us all and we are confident now to see customers in a safe manner for everyone. We are operating a viewing by appointment service to avoid multiple customers at any one time. Please contact us directly if you require any further help on this matter.